FAQs

When planning medical treatment to India, there are many questions that arise. We have addressed some of most frequently asked questions regarding our services, treatment process, Medical Travel, patient support and care before, during and after your trip to India to help you feel informed and confident.


India is one of the top medical tourism destinations in the world due to its international hospitals, skilled experts, advanced medical technology, shorter waiting times and low medical cost.

Simply send your medical records, scans and medical history. Our team of medical experts will evaluate your condition and let you know about the treatment available in India.

Based on your diagnosis, medical condition, budget and preference we help to link you with appropriate specialists and hospitals that would best suit your healthcare needs.

Yes, Virtual consultation can often be arranged with you and you can discuss your condition, treatment options, expected outcomes and recovery plan prior to making decisions about travel.

Treatment depends on diagnosis, hospital, specialist and treatment plan, which affects the treatment costs. If possible, a detailed estimate is provided before travelling.

Yes. We provide medical visa advice, travel arrangements, pick-ups from the airport, hotel bookings and local help.

Language assistance and interpreter services may be available to ensure treatment and communication are smooth.

After you arrive in India, our team will assist you with airport pickup, hotel or accommodation arrangements, and transportation to the hospital. We will coordinate your appointments with the doctor, help you complete the necessary medical formalities, and guide you throughout your treatment journey. Our team will also assist with follow-up consultations and post-treatment care before your return journey, ensuring a smooth, comfortable, and stress-free experience.

Your specialist will consult and assess you. A final treatment plan will be agreed upon prior to treatment, and any necessary investigations will be completed. Sometimes, other tests can give different information. Your doctor will provide information about the reasons for the recommendation, options, potential outcomes, and costs before you agree to any changes.

Discharge summaries, medical records, prescriptions and follow up plans are given to patients. There may also be support available via Teleconsultation after returning home.

We assist with arranging follow-up appointments as necessary and help arrange with your treatment team.

Yes. Medical records are kept in a secure manner and patient privacy is respected.

We work hard, however, to match patients with qualified specialists, cutting edge facilities and proven treatment solutions. We make the entire medical process easy, from arranging your hospital booking, arranging specialist consultations, arranging travel arrangements, arranging interpreters, arranging accommodation, and arranging follow up care all from one source.

Our team supports the extension of accommodation, follow-up coordination and logistics support where it is medically necessary.